Frequently Asked Questions

Installing CelebrationApp Pro is simple:

• Visit our Shopify App Store listing
• Click "Add app" and follow the installation prompts
• The app will automatically configure itself in your store
• Start customizing your celebration templates immediately

The entire process takes less than 2 minutes!

Yes! CelebrationApp Pro offers a 7-day free trial with full access to all features. You can also use our free plan indefinitely with basic features and up to 1,000 celebrations per month.

Not at all! CelebrationApp Pro is designed to be completely user-friendly. Simply choose from our pre-built templates or use our visual template builder. No coding required!

CelebrationApp Pro uses proven psychological triggers to boost conversions:

• Positive reinforcement: Celebrations create positive emotions when customers add items to cart
• Gamification: Points, levels, and achievements encourage repeat purchases
• Social proof: Leaderboards and badges create competitive engagement
• Dopamine release: Celebrations trigger feel-good chemicals in the brain

Our customers see an average conversion increase of 27-35%.

No! CelebrationApp Pro is highly optimized for performance:

• Script size is only 58KB (compressed)
• Loads asynchronously without blocking your page
• Uses efficient CSS animations and GPU acceleration
• CDN delivery ensures fast loading worldwide

The app actually improves user engagement, which can positively impact your store's performance metrics.

Absolutely! You have complete control over customization:

• Choose from 15+ pre-built templates
• Create custom templates with our visual builder
• Customize colors, emojis, messages, and animations
• Set different templates for different products or collections
• A/B test different celebration styles

Yes, security is our top priority:

• We follow Shopify's strict security guidelines
• All data transfers use SSL encryption
• We're fully GDPR and CCPA compliant
• We never store personal customer information
• Only anonymous analytics data is collected

Yes! CelebrationApp Pro is fully responsive and optimized for all devices:

• Responsive celebrations that adapt to screen size
• Touch-friendly interactions on mobile
• Optimized performance for slower mobile connections
• Different intensity settings for mobile vs desktop

CelebrationApp Pro works with all Shopify themes, including:

• All free Shopify themes
• Premium themes from the theme store
• Custom-built themes
• Headless/API-first implementations

Our script automatically detects your theme and adapts accordingly.

Free Plan: 1,000 celebrations/month, 3 templates, basic analytics

Growth Plan ($29/month): 100K celebrations/month, all templates, A/B testing, advanced analytics, custom templates, priority support

Scale Plan ($99/month): Unlimited celebrations, all features, white label, API access, dedicated support

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.

If you exceed your monthly celebration limit, we'll notify you and celebrations will be temporarily paused until you upgrade or your limit resets next month. Your store will continue to function normally.

We offer multiple support channels:

• Email: support@celebrationapp.pro (24-48 hour response)
• Priority Support: Available for Growth and Scale plans
• Documentation: Comprehensive guides and tutorials
• Community: Join our Discord for peer support

Here's a quick troubleshooting checklist:

• Check that the app is enabled in your dashboard
• Verify the script is properly installed
• Clear your browser cache and try again
• Check if you've reached your monthly celebration limit
• Ensure your theme is compatible (most are!)

If issues persist, contact our support team for personalized help.

Yes, you can uninstall CelebrationApp Pro at any time directly from your Shopify admin. All celebrations will stop immediately, and no residual code will remain in your store.