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Quick Help
Common questions and immediate solutions
How do I install the app?
Visit our Shopify App Store listing and click "Add app". The installation is automatic and takes less than 2 minutes.
Install Now āCelebrations not showing up?
Check that the app is enabled in your dashboard, clear your browser cache, and ensure your theme is compatible.
Troubleshooting Guide āHow do I change my plan?
You can upgrade or downgrade your plan anytime from your dashboard. Changes take effect immediately.
View Plans āNeed custom templates?
Use our template builder or contact our design team for completely custom celebration designs.
Template Guide āLooking for integrations?
We integrate with popular apps and offer API access for custom integrations on higher plans.
API Documentation āWant to see more examples?
Check out our template gallery and see how other successful stores use CelebrationApp Pro.
View Templates āOur Team
š Global Support
We're a distributed team providing 24/7 support coverage across all time zones.
š Response Time
Technical support within 24 hours, sales inquiries within 4 hours.
š” Expertise
Our team includes Shopify experts, developers, and conversion optimization specialists.
Support Hours
- Email Support: 24/7 (responses within 24 hours)
- Live Chat: Monday - Friday, 9 AM - 6 PM EST
- Priority Support: Available for Growth and Scale plans
- Emergency Support: Available for Scale plan customers